PDF Ebook Medical Tourism Facilitator's Handbook, by Maria K. Todd
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Medical Tourism Facilitator's Handbook, by Maria K. Todd
PDF Ebook Medical Tourism Facilitator's Handbook, by Maria K. Todd
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In addition to coordinating health travel logistics and gathering medical records, medical tourism facilitators play the role of travel agent, appointment setter, concierge, hotel reservationist, tour operator, and hand-holder to clients seeking health services domestically and abroad. Addressing the issues that are likely to emerge as clients travel, the Medical Tourism Facilitator's Handbook is a must-have resource of hard-to-find tools, checklists, terminology, and other helpful information for hospital-based, lay facilitators, travel agents, and even retired physicians and nurses.
Supplying the advice of a recognized expert in global healthcare, the book provides a detailed and empathic understanding of patient needs and expectations. It covers the full range of best and worst case scenarios that can occur when clients travel to obtain health services. Using a conversational tone, it includes coverage of international travel logistics, where to find answers to immigration concerns, confidentiality/privacy issues, and unanticipated care in transit in the event of complications or missed connections.
The book delivers a fast-moving presentation of useful information and teaches readers how to decode the language, what to look for in terms of safety and quality, how to decode hospital facilitator agent agreements, and how to anticipate clients’ needs and expectations. It also includes access to a regularly updated website with helpful worksheets and reference material so you will be prepared to handle any scenario that might present itself when your clients travel.
- Sales Rank: #779163 in eBooks
- Published on: 2012-01-04
- Released on: 2012-01-04
- Format: Kindle eBook
About the Author
Maria K. Todd, MHA, PhD, is the CEO of Mercury Healthcare. Dr Todd's background includes postgraduate degrees in Health Administration, and more than 30 years of healthcare industry experience. Her professional experience includes work as a HMO provider relations coordinator, an Independent Practice Association (IPA), Physician Hospital Organization (PHO), and Management Services Organization (MSO) developer and executive director, contract analyst and negotiator, medical group administrator, surgical assistant and EMT, hospital business office manager, health law paralegal and certified mediator. She is the author of the industry's bestselling book, IPA, PHO MSO Development Strategies: Building Successful Provider Alliances (1997, McGraw Hill and the HFMA, Chicago).
Dr. Todd has led the project management of more than 150 integrated health delivery systems, many still in successful operation today, and is a highly-regarded international healthcare industry consultant and contract negotiator who authored hundreds of journal articles, several white papers and nine professional trade books. Since 1989, she has presented more than 2700 US and International educational presentations and keynote addresses on topics ranging from managed care contract analysis, integrated delivery system development, medical tourism, contracted reimbursement, and global healthcare program development.
In her role with Mercury Healthcare, she leads the world's first and only globally integrated health delivery system® making its vast integrated provider network available by contract to a variety of payers of health benefits, including insurers, third party administrators or employers. Mercury also grants access to individual consumers seeking local care and domestic and international health travel for elective healthcare and related services, and manages logistical coordination and medical case management services for clients.
Most helpful customer reviews
3 of 3 people found the following review helpful.
The nuts and bolts, and so much more
By Brenda Brice
At first I was overwhelmed by this book. It is crammed full of technical information, and I do not work in any medical field. But then I took a trip to Mexico for some dental work, with a side visit to a podiatrist and an ophthalmologist.
Having the book with me gave me a resource that kept me in the conversation. It enabled me to ask better questions with each appointment. However, it wasn’t until I shared my experience with other potential patients that I realized the value of this book.
Anyone interested in finding healthcare outside of the United States does so because they have some medical need. Most topics about medical tourism and facilitating medical tourism could be referenced in this book.
One of my friends has issues with his knees. He asked if I had information about orthopedics in Mexico. Before consulting the clinic, I read the pages in Todd’s book on orthopedics. This book allowed me to have a constructive conversation with the clinic and my friend, their potential patient.
I am impressed with the level of detail regarding care for patients. The book touches on hotels, connections, recovery, flying after surgery, and much more. The book gives insight into what hospitals require to make everything run smoothly. It covers the most important facets of medical tourism facilitation.
Finally, I like the first person narrative. The writer’s expertise shines through the technical pages.
If you are considering becoming a medical tourism facilitator this book is a must-have. It is the nuts and bolts, and so much more.
2 of 2 people found the following review helpful.
Review
By Heinrich Krupp
Having met Maria Todd in person convinced me to by this book.
Highly valuable content for any person in the medical tourism.
I wish I had known this book earlier.
But be warned the content can be overwhelming, there is so much to learn and consider.
2 of 2 people found the following review helpful.
BAMHT grad recommends this text book.
By Phyllis
This text book has everything I wanted to know about medical tourism.. I have a Bachelors degree in Hospitality and Tourism and this should be on the curriculum..
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